Vehicle inspections have always been a paper-based process, and it typically goes something like this: The inspection is conducted, everything is written down on paper, it is signed off by a manager and then stored in a file somewhere until it has to pulled out again someday. However, as technology is becoming more advanced, and businesses are expanding, paper-based systems have started to become a hinderance. Here is how a Digital vehicle inspection can save you time.

Work begins immediately

After a technician meets the customer at their vehicle, their personal details are typed into a handheld device. The licence plate or VIN number is scanned into the system and automatically stored. The information is then sent for approval, a technician is assigned to the job and work begins.

Other service recommendations

The majority of cars require additional service and maintenance beyond the basics. Digital vehicle inspection software can alert techs and service advisors about any recommended repairs prior to the customers arrival. The system has access to all previous service histories which assist in the recommendation process.

Transparent communication

When vehicle inspections are conducted manually one of the main problems during the communication process is messy handwriting. This alone wastes a significant amount of time as technicians attempt to figure out what has been written. If the handwriting is that bad, the next step is to locate the person who wrote out the inspection. The entire digital vehicle inspection process takes place electronically which eliminates the issue of bad handwriting, and makes communication transparent.

Improved customer service

Your customers are your number one asset; without them your business wouldn’t survive. Therefore, it is important that you go the extra mile to make sure they are satisfied. Digital vehicle inspection software not only make life easier for you, but for your customers as well. It gives them a bird’s eye view into the service they are getting, which ultimately gives them peace of mind.

Technology is great when it works for you, when it doesn’t, it can be a complete nightmare! You also need to bear in mind, that there are some software companies who will trap you into a contract where you will be subject to a hefty exit fee if you decide to cancel before the end of the contract. So, before you make a financial investment, make sure you have done your research, Word of mouth is great, definitely get some recommendations because it will give you a framework to work with. However, your safest option is to decide what your business needs and then search for software companies that provide it.

A free trial will further help you in the decision-making process. Tekmetric is currently offering a free trial until the end of 2018. There are no hidden charges, you are not bound to a contract, and if you decide that the software doesn’t suit your needs at the end of the year, you can opt out without having to pay a cancellation fee.